Jumat, 01 Juli 2011

Principles Of German Business



Germany has established itself as the most productive economy in Europe.  As a rule, German products have a reputation of being superior in quality, largely as a result of cultural variables.  I would argue that German work ethic is what makes the high levels of economic performance possible.  Business professionals would be wise to understand and apply useful ideas and concepts from other countries in their own careers.  As martial artist Bruce Lee once said, “Absorb what is useful, discard what is not.”
Ordnung (Order)
A standard German greeting is “Alles in Ordnung?” which means “Is everything in order?”  The German people value order, and they believe a lack of order will likely cause chaos, so operations are well-planned, predictable, and manageable.  As a rule, Germans keep their promises to ensure that order is maintained.  As a deterrent, stiff penalties are enforced upon those who disrupt order such as a 40 Euro fine for individuals caught riding the train without a ticket.  Likewise, in German homes, everything has an appointed place.
In your own life, you can apply Ordnung by getting organized and planning your events well ahead of time.  
Klarheit (Clarity)
Second, clarity enables us to feel as if we are in control and minimizes the probability of miscommunication.  When I went to Germany in 2009, I noticed that instructions for everyday tasks are clear, precise, and transparent.  Private and work life are rigidly separated.  German culture thrives on forward thinking and know what will happen at specific points in a given day.
Clarity is an essential element to living a more structured and ordered life.  The ability to explain things well is a skill that will benefit you in any walk of life.  
Grundlichkeit (Thoroughness)
As a whole, Germans never do anything half-way.  The prevailing attitude in Germany is to do work well, or don’t do it at all.  Half-hearted, poorly done work is not tolerated, so they work to provide the best possible services and goods.  Careful and thorough planning provides a strong sense of security among Germans.  
Punktlichkeit (Punctuality)           
Being on time is of the utmost importance in German business practices.  There is a proper time for every activity.  When a business day ends, you are expected to leave the office and if you must remain after closing hours, this indicates that you did not plan your day properly.  Appointments are mandatory, and should be made 1-2 weeks in advance.  If you expect to be late or delayed, call the business IMMEDIATELY and offer a reasonable explanation.  It is considered extremely rude to cancel a meeting at the last minute and doing so might jeopardize your business relationship in the future.  

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